Your payment will be processed on the 1st of the upcoming month.
Yes, our packages will automatically continue monthly until you decide to stop them. We encourage all clients to make a self commitment of at least 3 months to a plan. This gives enough time to have habits changing, workouts working, and you seeing results.
No. You can schedule your sessions how you see fit. Maybe that’s 3 in the first week an then 1 the week after that.
We have found clients tend to get better results either by front-loading their training with more sessions upfront (which decreases the learning curve) or by having recurring sessions scheduled each week which provides consistency.
Please note – all sessions will need to be used within the intended month.
Our In-Person training package rates are based on session frequency. If you’re interested in having a few more sessions than what your current plan offers that’s complete fine! You can purchase extra sessions at the same session rate that your training package offers – please contact your coach to verify availability!
We would hate to see you go! But if you decide that’s for the best then you will be able to cancel your training plan in your “My Account” dashboard or you can reach out to us and we would be happy to do it for you.
Canceling will not provide a refund of the current month and instead will apply to the next billing cycle (1st of the upcoming month).
Should you decide to cancel mid-month, you will still receive access to your accountand any sessions you’ve already paid for.
We do not have any contract based packages.
As a courtesy we do ask that you give us a 1-month notice of cancellation, but again, this is a courtesy – not an obligation.
Our packages do automatically bill month to month and we do encourage new clients to make a self commitment to their plan for 3 months to get through the learning curve, change a few habits, and start enjoying results.
Sessions will need to be used during the current month unless arrangements have been made ahead of time with your coach.
This allows us to ensure we are able to meet the in-person training demand for all clients.
If you wish to have more sessions than what are included in your package – please contact your coach for rates and availability.
Sessions typically last for around 45 to 50 minutes.
We understand things can come up. We appreciate open communication about any tardiness or unplanned absences.
If you arrive just a few minutes late for your session – things will proceed as normal – although possibly at a quicker pace.
If you are 15 minutes or more late – your session will be forfeit.
We get it! Things can come up. For medical emergencies, we ask for as much notice as possible (we appreciate open communication) and will work with you to reschedule your session(s).
For anything non-medical related we ask for a 24-hour notice to avoid forfeiting your session.
As long as a 24-hour notice is given we will work with you to reschedule your session.
We are dedicated to providing flexible coaching options, staying away from industry B.S., and coaching clients to focus on the things that matter most for lifestyle change and crushing fitness goals.